Standard delivery takes 5–7 business days across India. Express delivery (2–3 days) is available for most pin codes at an additional charge. Handloom and custom orders may take 7–10 days.

We offer a 7-day easy return policy. If you're not satisfied with your purchase, you can return the item in its original condition for a full refund or exchange. Custom orders are non-returnable.

Yes, absolutely. Every product on My Upalmart is sourced directly from verified artisans and weavers across India. We include an artisan story card with each order so you know exactly who made your product.

Yes! We welcome bulk orders for corporate gifting, events, and retail. Please use the contact form above with the subject "Wholesale / Bulk Order" or email us at orders@myupalmart.in for a custom quote.

Yes. Once your order is dispatched, you will receive an SMS and email with a tracking link. You can also track your order by logging into your account and visiting the "My Orders" section.

Currently, we ship within India only. International shipping is coming soon. Please subscribe to our newsletter to be notified when we launch globally.